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Team Members

CPI Financial & Insurance Services Team Members Make The Difference ~

Our Agency’s professionals complement our services with their diverse backgrounds in a variety of fields including, but not limited to: Insurance Company Underwriting, Management, Actuarial, TPA Consultant, Accounting, Entertainment, and Manufacturing.  We feel our people are our greatest asset; courteous professionals who realize you deserve our very best.

Jorge F. Pavez

With over 40 years experience in the insurance industry as a general agent and brokerage manager, Jorge has earned a reputation for solving difficult insurance issues with skill and creativity.  Jorge excels when establishing fully insured, partially self-funded and third party administration arrangements.  His clients include large, medium and small corporations, unions, cities, school districts and individuals throughout California.  His knowledge encompasses all facets of insurance marketing and sales as well as Insurance Committee experience.  Jorge served on the Blue Cross Advisory Board for eight years and earned a reputation as an advocate for both large and small group plans.  He has received many recognition awards from his peers for production and client-carrier negotiations.

Dean Marques

Dean joined the agency in 1986 to manage the property and casualty department, Corona Insurance Agency, Inc.  He has over 30 years of experience in the insurance industry and is a long time Corona resident.  Corona Insurance Agency, Inc. under the dba: ISU Insurance Services – CPI Risk Management represents most major insurance carriers.  The ISU organization, on a national basis, has written premiums in excess of $170,000,000 which would rank it as the 8th largest brokerage in the United States if it were publicly traded.  ISU is an organization exclusively for independent insurance agents through whom the strength and resources of a truly national organization can be used to help solve any insurance and financial risk management problem…price, coverage, satisfactory claim settlements, security and peace of mind.  Clients receive the best of both worlds; the buying power of a large broker yet the strength of a local insurance professional dedicated to solving the most complex risk management challenges.

Joyce R. Pavez
Joyce Pavez has been active in the insurance industry for 37 years.  She holds a Life & Disability license, Property & Casualty license, and NASD Series 6 license.  She has been involved in sales, service, administration, teaching, training, computer systems, human resources, finance & accounting.  Currently, Joyce is involved in the sales and service of CPI’s Investment Department and the sub-specialty of Bank Owned Life Insurance.  The objective of our Investment Department is to complete the financial portfolios of our clients in order to protect their families and businesses.
 
Robin Evans

Robin joined the Agency in 2003 to establish the Worksite Marketing Department, also known as Voluntary Benefits. She has over fifteen years of experience in the healthcare/insurance industry working for large medical groups, IPA’s.  Robin has also worked with medical management companies in the areas of marketing and sales, core benefit interpretation, physician relations, contracting, physician credentialing and patient liaison. In 2000, she transitioned into the senior health insurance industry and then into the voluntary insurance market. Her primary role for the agency includes the development of new business, large employer core benefit renewals, coordination of open enrollment meetings, group presentations, agency departmental profit and loss analysis, and lead tracking. Robin also serves as a liaison between the insurance carriers and clients to resolve medical claims, billing, reporting, and eligibility issues.

Julie Ann Siragusa

Julie joined CPI Financial & Insurance Services in 2004 and has over 25 years experience in administration, supervision and management.  Her current responsibilities include but are not limited to managing the life department and staff.  Julie also provides customer service for clients and producers, oversees case management, including underwriting, consulting, and processing life applications and fulfilling all requirements with over 28 carriers.  Additionally, she provides technical assistance to the producers with product illustration, comprehension of the product, and new business sales.

Julie is also a Notary Public.

Frank Mercuri III
Frank has 16 years of experience in managing money for Mercuri Asset Management and its predecessor organizations. He began his career as an executive assistant with Select Portfolio Management in Newport Beach, California and later moved into portfolio management with Washington Mutual, PaineWebber and Wachovia.  Frank’s educational background consists of a Bachelor of Arts Degree in Economics from Arizona and is currently working towards obtaining his CFA designation (Chartered Financial Analyst)

Ryan Aguirre

Ryan joined the company in 2007 with a background in accounting and auditing in the mortgage industry.  Ryan started at the company as part of our direct marketing campaign targeting the group health market throughout California, since then he has been moved over to the individual life department where he has been a part of our case management team.  In addition to his case management responsibilities Ryan is also available for customer service related matters that pertain to our individual life insurance clients.

James A. Ciucki
Jim Ciucki has been with the Pavez Insurance Agency, Inc. since 1995 and has over thirty-five years of extensive experience in employee benefits, holding positions of manager of an actuarial services department for a major west coast insurance company, and Vice President and officer for the nation’s largest consulting and third party administrative firm.  In this capacity, he was intricately involved as fund manager in the administration and consulting of numerous fully and partially self-insured, and fully-insured health benefit programs, including, but not limited to, medical, dental, vision, chiropractic, podiatry, prescription, and behavioral health benefit plans, IRC Section 125 flexible spending benefit plans, cafeteria plans, defined benefit and defined contribution pension plans, life, disability, annuities, and 401(k) plans.  Past clients include numerous labor-management trust funds, school districts, and professional services firms with enrollments ranging from 75 to 16,000 subscribers.
 
Heather L. Ferguson
Heather handles internal HR responsibilities for the agency as well as overseeing small group business and working as a liaison between the clients and carriers to resolve service issues and concerns.  She is also actively involved in the specialty areas of Bank Owned Life Insurance (BOLI) and Corporate Owned Life Insurance (COLI).

Chris Pavez

Chris has several years of experience in the health insurance industry ranging from group account management to conducting group presentations and sales. Chris is very customer service oriented and very proactive in servicing this agency’s clients in the following areas: overseeing of small to mid-size group renewals, addressing and resolving client service issues and questions and claims resolution.  As of August 2007 he joined the Worksite Marketing Department assisting with the coordination and implementation of group voluntary benefit enrollments.  His expanding knowledge base in multiple agency areas includes customer service, group presentations, voluntary benefits, stop loss, self-funded administration, and he is California licensed for Life, Accident and Health.

Patricia (Pat) Powell
Pat joined the agency in February 1985 as a Personal & Commercial Lines Customer Service Representative.  She has over 40 years of Insurance experience handling many different aspects in the Property and Casualty Department as well as the agency’s bookkeeping, accounting and administration.

e-mail: pat@isu-cpi.com

Lina Munera
Lina has been with the agency since 1999 as a Licensed Personal Lines Specialist.  She has over 12 years of Insurance experience working directly with over 20 different carriers, specializing in automobile, homeowners, fire, personal watercraft, umbrella and motorcycle insurance.  Lina is a dedicated Insurance Professional Agent and has a mission is to render superior customer care services that exceeds expectations by adding a personal touch to the insurance process while showing an optimistic attitude toward achieving client coverage goals.  With strong beliefs and high standards, she puts the clients best interests first at all times.

e-mail: lina@isu-cpi.com

Gina M. Maresca
Gina has been a Licensed Personal Lines Specialist for over 14 years and joined the agency in 2002.  She works directly with over 20 different companies in the insurance industry specializing in automobile, homeowners, fire, personal watercraft, umbrella and motorcycle insurance.  She also services existing accounts which include any underwriting, changes or claims assistance.  Gina has received positive recognition from new and existing clients for her personal and friendly customer service; she treats each client with genuine care and individual detail to their current and future needs.

e-mail: gina@isu-cpi.com